Notice period: Immediate
Position – Permanent
Job Summary
This role will support the Product/Engineering team on requirements, work planning and product validation. The role will also handle product support queries from field teams in Business Analyst- DelhiIndia and the US, ensuring timely coordination and resolution.
Key Responsibilities
- Translate high-level requirements into detailed user stories and acceptance criteria
- Support Product Manager to maintain Jira tickets, ensuring proper tracking and updates
- Support User Acceptance Testing (UAT) and validate feature readiness
- Act as the primary point of contact for clarifying requirements with engineering teams
- Identify gaps, edge cases, and inconsistencies early in the development cycle
- Handle product support queries from internal and field teams (India & US)
- Coordinate between business, product, and engineering teams to ensure smooth delivery
Key skills
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Experience in writing clear and structured user stories
- Familiarity with Jira and product development workflows
- Basic understanding of Agile/Scrum methodologies
- Customer/support-oriented mindset
