From Legacy to Future-Ready: Modernizing Systems with AI Solutions

From Legacy to Future-Ready :

Modernizing Systems with

Advanced AI Solutions

"I highly recommend InApp as our preferred technology partner."

ACIO, Child Welfare Agency in Massachusetts

Meet InApp at the

MA Digital Government Summit

- September 18, Boston

Modernized. Secure. Future-Ready. Vendor-Approved.

ITS81 Designated Vendor. Trusted and utilized by Massachusetts Department of Children and Families and Office for Refugees and Immigrants.

We’ve supported these agencies by modernizing legacy systems, improving service delivery, and laying the groundwork for scalable, future-ready solutions.

Agencies are under pressure to deliver faster, meet complex mandates, and justify every investment. InApp helps them respond with practical, scalable solutions built for long-term impact. We empower government organizations to:

Whether you’re untangling legacy software or planning your AI journey, InApp offers the technical depth, public sector experience, and delivery flexibility to help you get there.

Your Journey: Legacy → Modernization → AI Readiness

Why Agencies Choose InApp

ITS81 Listed Vendor: Pre-approved for Massachusetts public sector work
Proven Public Sector Experience: Massachusetts Department of Children and Families and the Office for Refugees and Immigrants
Secure Delivery Model: Our Off-site team handles development, while our on-site staff manages sensitive production data
Cost-Efficient Execution: Maximize ROI through a blended onshore-offshore model
Extensive Sector Footprint: Partnering with government, nonprofit, and healthcare clients nationwide.
AI-Native Solutions: Building secure, scalable, and practical AI capabilities tailored for public service

A Proven Transformation Story – DCF

InApp helped the Massachusetts Department of Children and Families replace legacy systems with a secure cloud-based platform. This shift improved internal workflows and made frontline services more responsive.

Working with DCF since 2018, we have renewed our vendor registration until 2034.

Typical Outcomes:

We’ve helped the Commonwealth of Massachusetts achieve up to 70% in cost savings through our offshore delivery model.

Whether you’re untangling legacy software or planning your AI journey, InApp offers the technical depth, public sector experience, and delivery flexibility to help you get there.

Trusted by Massachusetts Agencies

“ InApp has played a crucial role in modernizing our legacy systems and integrating advanced technology while maintaining rigorous quality assurance and delivery excellence standards. Their team of dedicated professionals utilizes a cost-efficient delivery model, and I highly recommend InApp as our preferred technology partner.”

ACIO,
Child Welfare Agency in Massachusetts

Want to know how we did it? Stop by our booth or book a 1:1 meeting with the team that led the transformation.

The AI Readiness Sprint:

Government-Focused. Fixed-Price.

Outcome-Driven.

AI is rapidly transforming the public sector, but smart adoption is what matters. InApp’s AI Readiness Sprint is a 6-week, risk-managed engagement that helps agencies:

Ask us how this model can make AI
adoption safe, transparent, and
practical for your agency.

Security, Compliance, and Privacy Built In

Our delivery model enforces role-based data access; development teams never touch production data. Our U.S. team ensures data privacy, compliance, and local oversight throughout.

Meet the Team Behind the Transformation

Join Rubina, Randy, Nat, and Sunuja – for a personalized conversation tailored to your agency’s needs.

Rubina Mary Thomas

Associate Vice President, InApp

Randall M Brous

Chief Client Officer , InApp

Nathaniel Borsh

Sales Director, InApp

Sunuja

Senior Business Analyst, InApp