7 Major Misconceptions about Offshore Custom Software Development

Why do companies in the USA and Canada outsource software development? Outsourcing can lower costs, improve business efficiency, and launch products faster.

And, it’s not just startups and tech companies. Businesses from all industries have successfully leveraged the benefits of offshore custom software development. One of the most prominent advantages of outsourcing is that it can allow a company to focus on its core competencies by eliminating the need for in-house recruitment.

However, outsourcing is not without its risks. Carelessness can significantly delay your product launch, and affect your bottom line. Through our customers in the USA, we’ve heard several of their misconceptions about outsourcing software development, and we know how to address them.

Lack of Trust

There are multitudes of potential outsourcing partners in the market. However, there are also a lot of negative stories and perceptions. Many businesses in the USA and Canada hesitate to trust companies offshore. This mistrust may stem from a lack of confidence about data security, concerns about contract enforcement and dispute resolution, or the absence of any personal experience.

InApp has been in business for the last twenty years, and we have many loyal clients who’ve been doing business with us successfully for two decades. We have protocols and procedures in place, and we make sure our customers’ interests are our first priority.

Communication Barriers

Many companies in North America have complained that while outsourcing development work provides access to a big talent pool offshore, its full potential remains unrealized because of communication problems that mar a project. People working in different cultures, languages, and time zones find it difficult to communicate effectively.

InApp’s experience and communication skills are our strengths. We have a team well-experienced in cross-cultural communication.

Time Difference

There’s a time difference of around 12 hours between India and the USA, which can be sometimes inconvenient for effective collaboration.

InApp has never allowed time differences to get in the way of solving our client’s challenges, ensuring quality products, and delivering projects on time. We do our best to meet our client’s needs.

Lack of Experience

Some IT companies in India may employ beginning programmers after training them in their development courses. However, most companies hire and deploy skilled personnel.

The attrition rate at InApp is among the lowest in the industry. Some of our employees have been working with us since the very beginning. We’re considered an extension of the team by most of our clients.

Blended Costs

Many companies have concerns about a common concept practiced in India, called “blended rate.” Here, companies calculate their total budget cost by taking the arithmetic mean of the total amount of their rates per man-hour.

We don’t use blended rates here at InApp. We follow standard and transparent practices that are familiar to North American clients.

Ambiguity of Stakeholders

If the outsourcing partner that you select works with programmers on a contract basis, you may sometimes face project ownership issues. And some consider that to be one of the biggest drawbacks of outsourcing, as it can lead to inconsistency in deliverables. When you outsource your development work, make sure key project managers stay on the team during the entire development.

At InApp, our teams remain as consistent as possible throughout a project—and sometimes for decades on multiple projects for the same customer.

Code Quality Challenges

It’s well known that if the programmers are not experienced, code quality can suffer. But determining the quality of code is a challenge and is amplified further for non-tech companies.

For code quality to meet your expected standards, it’s essential that quality benchmarks are laid out in advance. The development team must regularly brief the client company on the progress and quality of the code.

Our reputation in the industry allows InApp to hire—and retain—the most talented and experienced programmers. We also have a strong continuous training program to ensure their skills remain up to date.

It’s understandable that many companies might have experienced some or all of the aforementioned problems when outsourcing to India. However, InApp works to make sure our clients experience the benefits of hiring an offshore software development company while minimizing the risks.

We believe in building long-term relationships through our team of developers and managers based in both India and the USA. Through our continual training in tech, language, and interpersonal communications, we keep all of our team educated on the latest advances in technology and project management.

For effective communication, and the agile and rapid development of the best code in the industry, it’s almost impossible to surpass InApp.

If you have any questions, please contact us.

Frequently Asked Questions

What is offshore custom software development?

Offshore custom software development is another term for outsourcing software development. Simply, you get your development work done by another team in another country.

How do I hire offshore custom software developers?

The steps in hiring offshore custom software developers are as follows…

  1. Define your requirements
  2. Search for the candidates
  3. Shortlist the potential partners
  4. Look for cultural and technical compatibility
  5. Layout a thorough process

Where can I find offshore custom software developers?

  • Freelance websites
  • Linkedin, Github, etc.
  • Tech company directories
  • Rating platforms such as Clutch.co, etc.