WEBINAR

Reimagining Customer Experience: Smarter User Design with AI

LIVE ON

February 25th, 2026

Time: 8:00 AM PST | 11:00 AM EST

Recording sent to all registrants.

AI is changing how people interact with digital products and is increasingly shaping the future of User Experience (UX). Interfaces are no longer just visual. They are transforming into intelligent systems that learn, adapt, and respond in real time.

Join us for a strategic discussion on the future of UX. This session offers a practical framework to transition from traditional, menu-driven design to intelligent experiences that anticipate user intent, dynamically adapt to behavior, and scale personalized experiences across users.

What Will We Cover?

Who Should Attend?

This webinar is ideal for CXOs, UX/UI designers, product managers, engineering leads, and architects who are looking to move beyond traditional interface design, adopt data-driven UX strategies, and future-proof their digital products.

Meet Our Speakers

Sandeep Venugopal

Senior Manager, UX/UI

Sandeep leads the UX Center of Excellence (CoE) and serves as the Manager of UI/UX, bringing extensive industry experience. He specializes in advancing AI-driven UX practices by leveraging data and intelligent systems to create adaptive, scalable, user-centric solutions. Sandeep has led UX transformations, developed robust design frameworks, and built high-performing teams aligned with business and technology goals.

Pradeep Rajagopala Panicker

Delivery Director

Pradeep works at the intersection of ideas, execution, and outcomes, helping ideas take form, concepts gain structure, and implementations become real-world products. His work spans healthcare and other complex domains, translating ambiguity into clarity, intent into systems, and systems into products that survive reality. Pradeep spends most of his time navigating the space between what is imagined, what is built, and what finally works.

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