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Randall Brous

Randall Brous

Chief Client Officer

Areas of Expertise

  • Client-Centric Leadership
  • Technology-Driven Solutions
  • Industrial Technology Innovation
  • Customer Engagement & Retention

Randall Brous serves as the Chief Client Officer at InApp, where he collaborates closely with clients to ensure alignment with their business objectives, driving client success and enhancing overall client experience. With nearly three decades of leadership experience in the software and technology sectors, Randall brings a wealth of expertise to the role.

Before joining InApp, he held the position of Chief Technology Officer at ZestFA, where he spearheaded strategic technology innovations. Randall also served as President at EPAC Software and MPulse Software, successfully guiding both companies to new heights in the computerized maintenance management system (CMMS) and Enterprise Asset Management (EAM) markets.

Randall’s extensive leadership experience spans client success, product management, and service delivery, with a focus on aligning technology solutions to meet client needs. He has successfully led cross-functional teams in software development, IT, and customer support, ensuring seamless service delivery and high client satisfaction. His expertise in guiding clients through the entire journey—from onboarding to long-term support—has made him a trusted partner across a wide range of industries.

As the former President of MPulse Software, Randall Brous brings extensive expertise in building client-centric SaaS solutions that drive growth and innovation.

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